Welcome to WattShock! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Introduction

These Terms and Conditions govern your use of our website and the purchase of products from WattShock. By using our website, you agree to these Terms and Conditions in full.

Sales Channels

WattShock products are sold on our website (www.wattshock.com) and through third-party websites, including Amazon. By purchasing through these channels, you agree to adhere to their respective terms and conditions in addition to ours.

Returns and Refunds

Return Policy: We offer a 14-day free-of-cost return policy from the date of receipt. If you are not satisfied with your purchase, you may return the product within this period.

Return Shipment: The customer is responsible for the cost of shipping the product back to WattShock. We recommend using a trackable shipping service or purchasing shipping insurance.

Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed through the original method of payment within a certain amount of days.

Order Cancellation

WattShock reserves the right to cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity. If we cancel your order, we will notify you and provide a full refund.

Payment Processing

All payments made through our website are processed by Stripe. By making a purchase, you agree to comply with Stripe’s terms and conditions.

Delivery

We may deliver your product via a local shipment company, including but not limited to USPS, UPS, and FedEx. We will try to get your product delivered within 10 days.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

Limitation of Liability

To the fullest extent permitted by law, WattShock shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our products or services.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or relating to these terms shall be resolved in the courts of the United States.

Changes to Terms and Conditions

WattShock reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services after any changes indicates your acceptance of the new terms.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@wattshock.com. By purchasing from WattShock, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.